Shipping and Delivery Policy
At Zyraedge, operated by Nebyros Veil Stack, we strive to provide a seamless, reliable, and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Nebyros Veil Stack, and “you,” “your,” and “user” refer to individuals placing orders on our platform. By placing an order, you agree to the terms outlined below.
Shipping Coverage
- Deliveries are available to all serviceable pin codes across India.
- International shipping is not offered at this time.
Order Processing
- Orders are generally processed within 1–2 business days of confirmation, excluding weekends and public holidays.
- Once processed, a confirmation email containing full order details will be sent to your registered email address.
Delivery Timeline
Standard delivery typically takes 3–8 business days, depending on the courier service and delivery location.
Unsuccessful Delivery Attempts
A delivery may fail due to:
- Incorrect or incomplete shipping address
- Recipient not being available at the delivery location
- Delivery refusal at the doorstep
Action: In such cases, the order will be returned to our warehouse. Customers may contact us to arrange re-dispatch.
Damaged or Lost Orders
- Damaged Packages: If your order arrives damaged, contact customer support within 48 hours and provide clear photographic evidence.
- Lost Orders: Items lost in transit will be replaced or refunded after verification with the courier partner.
Contact Information
For any questions or assistance related to shipping or delivery, please contact us at: Nebyrosveilstack@gmail.com. We are committed to ensuring that every delivery is timely, secure, and hassle-free.
